A Legal disclaimer

Welcome to ECX 
We truly value your trust. This Privacy Policy explains, in simple terms, how we collect, use, and protect your information while ensuring a safe and enjoyable shopping experience for the whole family.

1. Information We Collect

To make your shopping smooth and personalized, we may collect:

• Personal Information: Name, email, phone number, shipping/billing address, and payment details when you place an order.

• Shopping Activity: Items added to your cart, wishlist, order history, and preferences.

• Device Information: Device type, operating system, IP address, and general usage data to improve app performance.

​

2. How We Use Your Information

We use your information responsibly and only for:

• Processing Orders: To confirm, ship, and track your purchases.

• Personalized Experience: To recommend clothing styles, family offers, and deals you may like.

• Better Services: To improve the app’s design, speed, and features.

• Safety & Compliance: To prevent fraud and ensure our platform remains safe for families.

​

3. Sharing Your Information

We do not sell or rent your information. We only share it when necessary:

• Trusted Partners: Delivery services, payment gateways, or customer support providers.

• Legal Reasons: If required by law or to protect the rights and safety of our users.

​

4. Security of Your Information

Your privacy is our top priority. We use encryption, secure servers, and industry best practices to keep your information safe. However, no online system is 100% risk-free, so we encourage you to protect your account with a strong password.

​

5. Your Rights

You are always in control:

• Access & Update: View and edit your personal information.

• Delete: Request removal of your data anytime.

• Opt-Out: Unsubscribe from marketing emails or notifications whenever you wish.

​

6. Changes to This Policy

We may update this policy from time to time. If we make important changes, we’ll notify you in-app or by email.

​

7. Contact Us

We’re here to help! If you have any questions about this Privacy Policy, please reach out to 
ecxvvash@gmail.com