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Privacy Policy

A Legal disclaimer

Welcome to ECX 
We truly value your trust. This Privacy Policy explains, in simple terms, how we collect, use, and protect your information while ensuring a safe and enjoyable shopping experience for the whole family.

1. Information We Collect

To make your shopping smooth and personalized, we may collect:

  • Personal Information: Name, email, phone number, shipping/billing address, and payment details when you place an order.

  • Shopping Activity: Items added to your cart, wishlist, order history, and preferences.

  • Device Information: Device type, operating system, IP address, and general usage data to improve app performance.

2. How We Use Your Information

We use your information responsibly and only for:

  • Processing Orders: To confirm, ship, and track your purchases.

  • Personalized Experience: To recommend clothing styles, family offers, and deals you may like.

  • Better Services: To improve the app’s design, speed, and features.

  • Safety & Compliance: To prevent fraud and ensure our platform remains safe for families.

3. Sharing Your Information

We do not sell or rent your information. We only share it when necessary:

  • Trusted Partners: Delivery services, payment gateways, or customer support providers.

  • Legal Reasons: If required by law or to protect the rights and safety of our users.

4. Security of Your Information

Your privacy is our top priority. We use encryption, secure servers, and industry best practices to keep your information safe. However, no online system is 100% risk-free, so we encourage you to protect your account with a strong password.

5. Your Rights

You are always in control:

  • Access & Update: View and edit your personal information.

  • Delete: Request removal of your data anytime.

  • Opt-Out: Unsubscribe from marketing emails or notifications whenever you wish.

6. Changes to This Policy

We may update this policy from time to time. If we make important changes, we’ll notify you in-app or by email.

7. Contact Us

We’re here to help! If you have any questions about this Privacy Policy, please reach out to 
ecxvvash@gmail.com

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